FAQs
What is Beauty U and what products do you sell?
- Beauty U is an e-commerce company that specializes in Chameleon Multi-Chrome Liquid Nail Pigments. We offer a variety of colors to choose from to create a unique and eye-catching look.
- To place an order on our website, simply select the product you would like to purchase and add it to your cart. Then proceed to checkout, where you will enter your shipping and billing information and complete your purchase.
- We accept payments through major credit cards such as Visa, Mastercard, PayPal, and American Express.
- Shipping times may vary depending on your location. Orders within Switzerland typically arrive within 2-5 business days, while orders to Italy or Germany may take up to 10 business days. Please note that these are estimates and may be affected by external factors such as weather or holidays.
- If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a full refund. Please refer to our Return Policy page for more information.
- Yes, our products are vegan and cruelty-free. We are committed to using only high-quality, non-toxic ingredients that are safe for you and the environment.
- If you would like to cancel your order, you can do so within your user account. Please note that if your order has already been processed or shipped, we may not be able to cancel it.
- At this time, we only ship within Switzerland, Italy, and Germany.
- Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to track your package and estimate when it will arrive.
- If you have any questions or concerns, you can contact us through our website's Contact Us page or by emailing us at info@beauty-u.ch. Our customer service team will be happy to assist you with any issues you may have. We are available Monday through Friday from 9am to 5pm Swiss time.